Terms and Conditions
About Us
1.1 The grassseeds.com website is owned and operated by Boston Seeds Limited ("we"/"us") for the provision of information about our products and the sale of our products.
1.2 These terms and conditions apply to all and any use of our website. If you do not accept these terms and conditions please do not use our website and leave now. By clicking on the shopping cart the customer accepts these terms and conditions.
1.3 Since we are principally aiming our website at the UK market, we cannot guarantee that our website accords with local laws of any other countries. You are therefore responsible for compliance with the laws of your jurisdiction.
2. Intellectual Property Rights and Use of Title
2.1 We do not give you any right or interest in any copyright or other intellectual property rights in any text, images, tables, compilations or other copyright protected works featured on our website, nor do we give you right to reproduce the same.
2.2 We do not give you any right or interest in any product that you purchase nor do we give you right to reproduce the same.
2.3 You may view and access our website for private and personal, non-commercial use only. The copyright in all software and content is owned by or licensed to us, unless otherwise specified and may not be used, replicated, copied, modified, distributed, adapted, printed or downloaded without our express consent.
2.4 Copyright and design rights extend to the design, look and feel of our website, all photographs and text appearing on it and any promotional material.
2.5 We, our website and our logos are our trade names and/or trade marks and may not be used by anyone else without our express permission. We have registered trade marks in several marks appearing on the website and we are also the owners of unregistered trade mark rights in any such marks.
2.6 We do not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on our website belong to their respective third party owners.
3. Price and Delivery
3.1 All prices featured on the website include VAT where applicable.
3.2 Outside of the UK, we reserve the right to calculate delivery charges on a product-by-product basis. If this is the case we will notify you accordingly before processing your order. We reserve our right not to deliver to places outside the UK and will notify you accordingly.
3.3 Please order from us with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for ensuring adherence to such lead-time.
3.4 We will not be responsible for any loss or damage whatsoever caused through any delay in fulfilling any order.
3.5 Dates and indications for delivery is approximate and shall not be the essence of the contract.
3.6 All new orders are deemed separate and each is treated individually.
3.7 Please note that we cannot accept refunds in respect of personalised goods, bespoke mixtures or goods which by reason of their nature cannot be returned or goods which deteriorate or expire rapidly.
3.8 Please allow 5 to 7 days for UK standard delivery. Other delivery periods may be specified in the product category or on individual items.
4. Making a Purchase
4.1 When you order a product from our website you are offering to buy it for the price stated, subject to these terms and conditions.
4.2 Placing of orders will be acknowledged by email. We will then check availability of the requested product and details of the offer. If the product is available and the details of your order are correct, shipping the goods will be deemed an acceptance of your offer. If the product is not available or we decline the offer we will also let you know by email.
4.3 We will try to keep our website as up to date as reasonably possible but cannot guarantee that particular products will always be available. If we cannot supply the requested product we will refund or re-credit your account with any amount that we might have debited.
4.4 We will ask for, and store, your order and delivery details including your address, email address and telephone number.
4.5 We may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of any product at any time at our sole discretion.
5. Payment
5.1 We allow orders to be processed online, or over the phone, using a credit or debit card, currently VISA, MasterCard, Eurocard, Delta, VISA Electron, Switch/Solo and Maestro. Orders online can also be made via PayPal. We may accept cash, cheque or money order payment but the acceptance of such payment is always at our sole discretion.
5.2 Your credit card company may do an additional security check to confirm it is you who is making the purchase.
5.3 All information that you supply to us whilst placing an order via the website is encrypted prior to transmission to protect your details and your privacy.
5.4 We may use a third party to process the payment on our behalf.
6. Refunds
6.1 We try to package products ordered as well as possible to ensure that the products arrive undamaged. However, if a product arrives which is damaged or has defects, we will replace it whenever possible free of charge or alternatively provide you a full refund if you return the product to us at our address below. We will try to attend to all returns as soon as practically possible. This does not affect your statutory rights.
6.2 Our policy is to ensure that you are satisfied every time you place an order on our website. If you are unhappy with a product when you receive it, please notify us within 14 days and return it, unused, for a full refund within a further 14 days. You do not have to give a reason when returning a product, provided it is returned in its original, re-saleable condition. We will refund your credit card or PayPal account after we have inspected the returned product and are satisfied that the product in question has been returned in the condition it was in when delivered to you.
6.3 All online, mail and telephone orders may be cancelled within within fourteen working days from day you receive your item/s.
6.4 We reserve the right not to refund the cost of delivery associated with the purchase of the product if the product has been despatched, or fund the cost of returning any/all items of correct orders which have been accepted, signed for and subsequently cancelled.
7. Guarantees and Liability
7.1 We have used our best efforts to ensure that all information on our website is correct but make no guarantee and accept no liability as to the correctness of any such information. Use of any information will be entirely at your own risk.
7.2 We have tried to make the descriptions (including visuals) of all products as accurate as possible. However, some products may differ slightly from those featured on our website.
7.3 We will not be held liable for any delays, inaccuracies or omissions bostonseeds.com may contain. We, nor any of its directors or employees, will be liable for damages arising out of, or, in connection with, the use of this website or the products which we supply. This is a comprehensive limitation of liability that applies to all damages, of any kind, except that we do not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of directors, employees or other representatives.
7.4 It is the customer’s responsibility to ensure that the goods purchased are fit for the purpose for which they are intended and they cannot rely on us or our employees.
7.5 Limitation of liability by us shall be limited to the sales contract price and this is reflected in the price of the goods, which would be greater if a more extensive liability were required to be undertaken by us. This limitation of liability shall apply for any indirect or consequential loss or damage, loss of profit, loss of business, loss of revenue, depletion of goodwill or any claims for consequential compensation whatsoever.
7.6 We give no endorsement to and will have no liability in respect of any other website or page on the internet accessible from our website.
7.7 Except as provided above, we give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law, subject to your statutory and common law consumer rights which remain in full force and effect.
7.8 Our website and all transactions, and, these terms and conditions are governed in all respects by the laws of England and any disputes must be brought in English Courts.
GrassSeeds.com, Main Road, Langrick, Boston, Lincs. PE22 7AN
info@grassseeds.com
+44 (0)1205 281908
Company Registration: 4226773
DEFRA registered seed merchant 7130
